JANUARY 12, 2018 CAREERS lxxi
The Law Society of Upper Canada exists to govern
Ontario’s legal profession in the public interest.
Manager, Complaints & Compliance
The Manager, Complaints & Compliance is responsible for managing a team
of Counsel, Law Clerks and Administrators in Complaints & Compliance
to ensure the accurate, timely and efficient intake, screening, routing and
resolution of complaints. The Manager ensures timely administration of, and
compliance with, various processes mandated under by-laws, rules, legislation,
and agreements, including LawPRO referrals, licensing applications, mobility
permits, foreign legal consultants, multi-discipline partnerships and affiliations.
The Manager works with the Assistant Managers, Counsel, Team Leader, and
staff to develop, improve and implement policies, processes and procedures
related to Complaints & Compliance. The Manager also acts as Counsel to other
departments in the Client Service Centre (CSC) as required, ensuring quality
service to all clients in the regulation of the legal professions in Ontario.
The Manager position requires that you possess an LLB or JD, plus a Class L1
licence with the Law Society of Upper Canada. You have a minimum 7 to 10
years of legal or regulatory experience, including practical legal experience
and a level of knowledge of legal practice. 5 years of experience should be in a
leadership role, providing guidance and mentorship and contributing to human
resources decisions regarding professional and support staff. Substantive legal
knowledge with respect to administrative law and other areas of practice.
We offer a collegial work environment with competitive salary and benefits.
For further information, or to apply for this position, please visit
the Current Opportunities page of the Law Society’s website at
www.lsuc.on.ca. Please apply in confidence by January 26, 2018.
The Law Society of Upper Canada is an equal opportunity employer striving
to reflect the population of Ontario. We welcome applications from persons
representing the diversity of our profession and community. We appreciate
all interest and will directly contact candidates under consideration. If you are
unable to apply via this process due to the requirement for an accommodation
of any kind, please contact Human Resources at 416-947-3300.
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